An AI-powered health tracking app for patients and providers
Web and mobile health tracking with personalized AI insights, an assistant, appointments and wearable sync, for a health tech company in Canada.
- downloads in the first quarter after launch
- 15,000+
- higher engagement with health tracking
- 40%
- Industry
- Health tech
- Client location
- Canada
- Platform
- iOS, Android and web
- Client
- Client confidential
The client was new to health tech and had no central system for tracking health data in real time.
Patients entered data by hand, providers had no shared view, and recommendations were not personalized.
The product had to handle sensitive health data carefully and work with wearables and third-party services from the start.
The constraints the new system had to remove.
- No central place for real-time health tracking
- Heavy manual data entry for patients
- Strict privacy expectations for health data
- Integration with wearables and third-party APIs
Mobile apps and a provider portal share one data platform, with AI analysis and reminders running on top of it.
5 steps from problem to platform.
- 01
One product, two audiences
UI and UX for patients and for providers were designed together, so both see the same data in the form each needs.
- 02
Cross-platform build
Flutter delivered iOS and Android apps from one codebase, with Firebase services and a provider web portal.
- 03
AI with a clear job
A custom model and GPT-4o analyse symptoms, vitals and history to produce daily insights, and an assistant answers health questions within defined limits.
- 04
Connect the devices
Wearable sync with devices such as Fitbit and Apple Watch removed most manual entry.
- 05
Protect the data
Encrypted storage and access controls were built in, designed around HIPAA and GDPR requirements.
Why it was built this way.
Flutter for both platforms
One codebase kept iOS and Android in step and let a single team ship features to both at once.
Wearables first
Syncing devices removed the manual entry that makes people stop tracking, which mattered more than any single feature.
A bounded assistant
The AI assistant informs and encourages; it does not diagnose. Clear limits kept it useful and safe.
What changed for the business.
- Patients track their health in one place, with far less manual entry
- Providers and clinics see the same up-to-date picture
- Recommendations are personal instead of generic
- Strong adoption by health consultants and clinics after launch
Related solution: Build a Digital Product, Add AI to Products & Workflows
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